Onboarding and Setup |
- Confusion with links and bugs with entering/deleting links. |
- Add clearer instructions for business name usage. - Provide explicit feedback during site analysis. - Fix bugs with link entry and deletion. |
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- Unclear feedback when submitting a site for analysis. |
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AI Analysis and Profile Setup |
- Concerns about AI-generated content perception. - Confusion about organization setup. |
- Explain AI analysis outcomes clearly. - Inform users if an organization already exists to avoid confusion. - Define "slug" with examples. |
Domain and Email Setup |
- Difficulty with domain priority settings and TTL. - Lack of feedback during domain configuration testing. |
- Provide step-by-step guidance for adding domains. - Improve visibility for domain settings. - Add loading indicators during domain testing. |
Creating Contacts and Sequences |
- Confusion with URLs when creating contacts. - Manual editing of AI-generated subjects. |
- Clarify URLs and remove unnecessary fields. - Automate subject line generation. - Ensure functional interface elements and clear guidance. |
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- Interface issues (e.g., dragging boxes, clicking icons). |
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Campaign Creation |
- Bugs during new campaign setup. - Desire for "select all" option. - Unclear status labels. |
- Fix campaign setup bugs. - Implement "select all" option for contact management. - Clarify status labels like "in progress" and "ready to send." |
Sent Emails and Personalization |
- Impressed with personalized emails but expected simpler personalization. |
- Highlight unique personalization features more prominently in the app. |
Portal and Contact Management |
- Broken links and errors in the portal. - Need for clearer CSV transfer instructions. |
- Fix broken links and errors. - Simplify and clarify CSV transfer instructions. |
Replies Handling |
- Slow loading and bugs on replies page. - Issues with scrolling and reply functionality. |
- Improve reply loading times and fix scrolling issues. - Ensure replies are marked as sent. - End sequences on any reply automatically. |